Return Policy

Spokane Organics accepts returns on items meeting the conditions of our Return Policy.

We double check every order before shipping and as such, we absolutely guarantee your satisfaction for all items ordered online, ordered by telephone, or purchased in our stores.

If you have an item to return, please review the returns process below: 

Return Window Return Conditions Return Shipping Product Warranty Questions

Return Window

Amount of time to return an item

Spokane Organics offers a 14 day return on all new, unused, and undamaged products. Your return item(s) must arrive in new and saleable condition before any credit will be issued.  

Return Conditions

Requirements for item returns

  • All returns must be completed within 14 days of purchase.

  • Your return must be unopened, in its original packaging. Items returned in used condition will not be accepted. 

  • All returns must include an RMA number (Return Merchandise Authorization Number). Item(s) without an RMA number will be returned to sender. To obtain your RMA number, email or call us.

  • Your return must be accommpanied by the Receipt or RMA Approval.

  • We absolutely cannot accept returns on nutrients, pH adjusters, and pesticides.

Return Shipping

Shipping cost for item returns

The customer is responsible for the cost of shipping any returned items back to us.

Product Warranty

How to obtain product warranty support

All warranties are ONLY given by the product manufacturer. Spokane Organics accepts no responsibility or liability, expressed or otherwise for any manufacturer's warranty. If you have a warranty issue, you must contact the product manufacturer to resolve. 

Questions

How to contact us regarding this Return Policy

Should you have questions about our Return Policy, please email or call us with your inquiry.